Sia plans your next 30 days of content, free for 14 days

Support

Talk to the team behind Sia

Send one request and it lands directly with the people who build and run Doublemind. Most answers arrive within one business day.

Questions, answered.

Getting started

How is Sia different from other AI content tools?
Most tools generate text when you ask. Sia owns the workflow: she builds the strategy, plans the calendar, creates every format, waits for your approval, publishes, and learns from the results.
What is the difference between Doublemind and Sia?
Doublemind is the company. Sia is the AI teammate we built, the one who actually shows up inside the product to do the strategy, creation, and scheduling work for you.
How does Sia learn my brand?
During onboarding you set your voice, audience, positioning, and the things you never want said. That brand memory is applied to every asset she creates.

Control and approval

Do I lose control over what gets published?
No. Approval is the default. Nothing goes live until you say yes, and you can edit or regenerate any draft before it ships.
Does Sia post automatically, or do I have to schedule everything myself?
Both work. You can approve and publish each post yourself, or turn on Autopilot so Sia follows a schedule you set and only comes to you when something needs a decision.

Platforms and formats

Which platforms are supported?
Instagram, LinkedIn, TikTok, Facebook, and X, with the right format and copy length for each one.
Do I need design or writing skills to use Sia?
No. You describe what you want in plain language. Sia handles the writing, the visuals, and the formatting for each platform.
Can I use my own product photos in what Sia creates?
Yes. Upload a product photo, screenshot, or a style you like, and Sia builds the new post around it instead of starting from a generic image.

Plans and billing

How do you calculate credits?
Each generation uses credits based on what you're creating. Your plan includes a monthly credit allowance; unused credits reset each month.
What happens after the free trial?
You choose a plan that fits how much you create. Your brand memory, content, and history stay exactly where they are, nothing gets lost when you upgrade. Choose the right plan based on your needs.
Can I cancel anytime?
Yes. Cancel whenever you like, no lock-in, no cancellation fee. Cancellations aren't refunded, but you'll keep full access and can still use your remaining credits until the end of your current billing period.

Content and ownership

Will generated images still be available, or do I need to download them?
Everything Sia creates is saved in your content library and kept for 1 month, then it deletes on schedule depending on storage availability, so you don't need to download it right away but download it if you want to use it later.
Who owns the content I create?
You do. Anything Sia generates for your brand is yours to use, publish, and edit freely. We don't claim ownership over your content, and we don't use your brand data to train models for other customers. Also you are responsible for what your content (image, video, text, caption, hashtag) includes as contents are generated by your prompts and selections.

Teams and agencies

Can agencies manage multiple clients?
Each client gets its own brand memory, calendar, and reporting under a separated account. As an agency you can manage your clients under separated subscriptions. We are considering providing a multi-account structure in the future and will update you later.